David Lyons examines player protection in Ireland for SiGMA

SolutionsHub Non Executive Director David Lyons has contributed an opinion piece to SiGMA examining player protection under Ireland’s changing gambling regime.

Drawing on his industry experience, David considers what happens after an operator identifies unusual customer behaviour. He explores the importance of context, timely escalation and recording the reasons behind decisions.

The article offers a practical perspective on the judgement required when deciding whether, when and how to intervene.

Read David’s full article on SiGMA.